FAQ

Frequently asked questions

Below, you’ll find a series of questions and detailed answers to address a variety of topics and issues. Simply click on the question you’re interested in, and the corresponding answer will expand.

We recommend to book ticket one day before departure to avoid the situation that ferry is already fully booked.

  • Ferry route
  • Date and time of departure
  • Vechicle type and dimensions
  • Vechicle registration number
  • Load type and weight
  • If the load contains dangerous freight, is IMO declaration needed.
  • Number of drivers

It depends on duration of travel and ferry operator. For longer or night-travel meal and cabin place are usually included. With shorter routes we suggest to ask us if the meal is included. If the meal is not included, you can always buy food on the board.

The price of the trip depends on ferry operator. Remember to indicate in booking how many drivers are travelling. If such information is not provided in booking.

Cancellation terms are different in different ferry lines. Please contact our team for cancellation terms and fines applicable to your route.

Registration times may vary for different ferry lines and type of vechicle. Usual practice is that driver shall be registered 2-3 hours before departure time.We provide information for exact departure with the booking confirmation.

If you see that you are not able to register to the booked ferry, contact us as soon as possible.

How can we help you?

If you can’t find the answer you’re looking for, don’t hesitate to reach out to our team.

Ready to embark on a journey towards efficient and cost-effective Baltic Sea freight transport? Contact OptimumFerry today.